FAQs

Septic Tank Frequently Asked Questions and Sewage System Management Services

Get answers to frequently asked questions about septic tanks and sewage management services from the septic and sewage problem-solvers at Septic Masters, LLC.

Frequently Asked Questions: Septic Systems and Services

Q: What is a septic system?

A: A septic system is an on-site sewage management system that safely collects, treats, and disposes of household sewage and wastewater. Septic systems are usually the preferred method of safe wastewater disposal in suburban and rural communities, where sewage treatment plants are inaccessible or impractical.

Q: How often should I have my septic tank pumped?

A: On average, a septic tank should be pumped at least every three years. However, it is better to base a septic tank pumping schedule on the number of people in your household.

Number of People in Your Household Recommended Schedule for Having a Septic Tank Pumped
1-2 People At Least, Every 5-7 Years
3-4 People At Least, Every 3-5 Years
More than 4 People At Least Every 3 Years, Possibly More Often. A Duel Septic System with Alternating Drainage Fields, Switched Annually is Usually Recommended.

The recommendation is based on a typical 1,000-gallon residential tank.

Q: Why should I have my septic system inspected?

A: Regular septic tank inspections allow us to identify problems before they occur. Our service technicians look for common causes of septic and sewer problems including blockages, structural defects, and root infiltration. Getting ahead of these problems can save you time and money.

Q: What are the signs of a failing septic system?

A: Unfortunately, it is not uncommon for a septic system to fail. These failures often start out as small problems, that unless addressed, will quickly avalanche into a much larger, and more expensive problem to fix. Look for these warning signs of septic tank failure, and call Septic Masters, LLC right away to fix your failing septic tank before the damage and expenses start adding up.

  • Slow to empty drains
  • Sewage backing up into the house
  • Pools of surface water or constantly wet, muddy soil in the area around your septic system
  • The surfacing of household waste, professionally referred to as septic tank effluent drainage (STED)
  • The smell of sewage odor outside of the house (even if drain field is not saturated or pipes are visibly backed up)

Q: What is the most common cause of septic tank problems?

A: Failure to properly maintain the septic tank and system. It is important to follow maintenance guidelines for pumping your septic tank and having your system inspected.

Q: Why can’t I just ask a handyman to repair my septic system?

A: You cannot make, or allow repairs to be made to your septic system without obtaining the proper health department permit. Septic technicians must also have the valid credentials required to work with sewage and septic systems. Our Septic Masters, LLC employs licensed technicians that will ensure all the paperwork is filed properly to keep you in line with the law.

Q: What septic services does Septic Masters, LLC offer?

Septic Masters, LLC offers a full array of septic services including installation, repair, maintenance, pumping and cleaning. Our experienced and well-prepared technicians are always available to help. Whatever your needs are Septic Masters, LLC has you covered.

Visit our services page for a full list of Septic Master, LLC service offerings.

Q: Should I use commercial septic tank products or additives to make my septic system perform better?

A: NO! These products will not help your septic system perform better. Some may even hurt your septic system in the long run.

Frequently Asked Questions: Sewage Systems and Services

Q: What are the most common causes of sewage damage?

A: Common causes of sewage damage include:

  • Holes or cracks in lines
  • Broken pipes
  • Blockages in the sewage water disposal lines
  • Drainage system overload due to heavy rain or flooding
  • Defects from age or normal wear and tear

Q: Should I wait to report sewage damage?

A: No! We cannot stress enough how important it is to address sewage damage when it occurs.

Delaying repairs could exacerbate the situation leading to additional problems. Sewage water can be hazardous and lead to unhealthy and unsanitary conditions. And prolonged exposure to moisture could lead to the growth of mold in your home or business.

Putting off repairs could end up costing you more money and expose you to health risks. Please do not delay reporting sewage damage!

Q: Are their health risks associated with sewage damage?

A: Yes! Sewage waste can contain bacteria, viruses, and parasites that are harmful to your health. Exposure to sewage water is unsafe and can potentially lead to a variety of health problems including asthma, gastroenteritis, and hepatitis.

Q: Does Septic Masters, LLC handle residential sewage damage?

A: Yes! Septic Masters, LLC offers both residential and commercial sewage damage clean-up, repair, and restoration services.

Q: Will Septic Masters, LLC respond to my call about sewage services quickly?

A: Absolutely! We know that time is of the essence when there is sewage damage. Septic Masters, LLC is available 24/7 to provide fast and accurate services for our customers when they need it most. Call us at (678) 646 – 7744.